Hospitality-only work - UK

Branding for places worth remembering

Founder-led brand, website, and paid-search work for hotels, restaurants, bars, and modern hospitality spaces - built from real time inside premium hospitality.

Approach

No retainers. No sub-contracting. No anonymous account layer. Just the three things that move the needle for a new or repositioning venue, delivered by the person you brief on day one.

4

Clients / year

Protected capacity, not agency volume.

1

Direct lead

The person you brief stays close to the work.

3

Launch pillars

Brand, site, and paid search working together.

Previous hospitality work

Delivered via LogicLeap Ltd before Haven became the focused hospitality offer.

Selected project

raymondblanc.com

A full website rebuild for Raymond Blanc OBE, bringing years of content, recipes, stories and commercial routes into a faster, clearer digital home.

"My new website has been a huge enhancement. Josh is exceptional at taking my ideas and translating them into something visually powerful. He added clarity, strength and ease of access."

Raymond Blanc OBE / Client testimonial
Raymond Blanc OBE website case study collage.
Lead projectraymondblanc.com
ClientRaymond Blanc OBE / Le Manoir aux Quat'Saisons
ScopeFull rebuild / CMS / Performance / Content migration
Delivered2025
01

Years of content brought into a clearer editorial structure.

02

Commercial routes made easier to find without turning the site into a sales page.

03

A faster, cleaner front door for guests, readers and partners.

How we work -
Hospitality OnlyFour ClientsNo HandoffsNo RetainersNo OutsourcingLaunch Search
Launch System

Brand, site and 90-day launch search working as one commercial system.

Haven gives hotels, restaurants, bars and premium hospitality spaces the connected launch system most projects split apart: clear positioning, a conversion-focused website and search demand captured from day one.

Hospitality launch planning materials on a restaurant table.
Material direction / hospitality cues
01

Brand

Positioning, naming, identity, and a small, usable guideline. Enough to launch - nothing padded.

What Haven Does

We turn the venue, audience, pricing, tone and competitive context into a brand system that can hold across the website, menus, signage, ads and launch materials.

What You Leave With

Positioning / naming / identity / launch guideline

02

Site

A single hospitality website built to convert: bookings, reservations and enquiries handled with care.

What Haven Does

We plan the structure, write or shape the core copy, design the interface, build the site and connect the practical routes guests need: bookings, rooms, menus, enquiries or reservations.

What You Leave With

Content architecture / design / build / CMS

03

90-Day Launch Search

Google Ads set up and managed for the first 90 days. Real search demand captured from day one.

What Haven Does

We set up launch search around real intent, landing pages and conversion tracking so early demand has somewhere useful to go while the brand is still gaining momentum.

What You Leave With

Search setup / conversion tracking / 90-day launch cycle

Process

From the venue itself to a brand guests understand and operators can use.

01Foundation

Understand the place

We pin down the venue, audience, competitors, booking goals and practical constraints before design starts.

02Position

Clarify the story

The work becomes a clear position, tone of voice and identity system guests can understand quickly.

03Build

Build the routes

We shape the site, copy, CMS and conversion paths around bookings, reservations, enquiries and launch needs.

04Launch

Launch with demand

Final QA, handover and search setup give real demand somewhere useful to land from day one.

Who Should Enquire

Built for hospitality launches and repositioning work.

Good Fit
  • Opening a hotel, restaurant or bar within 12 months
  • Repositioning after a refit or ownership change
  • Brand, site and launch budget: GBP 15-40k
  • One decision-maker and a clear point of view
Not A Fit
  • Enterprise retainers or account teams
  • Logo-only tidy-ups
  • Non-hospitality brand, site or SEO work sits with LogicLeap
  • Teams that need weekly status decks and steering committees
GBP 15-25k

Focused refresh

A focused identity refresh, launch-ready website and essential paid-search setup for a venue with clear direction and fast approvals.

GBP 25-40k

New opening or repositioning

A fuller brand, website and launch system for new openings or repositioning work that needs deeper narrative, content and conversion planning.

GBP 40k+

Larger launch system

A larger hospitality launch with broader content architecture, complex CMS needs, multi-service rollout or more involved campaign planning.

Not sure which band fits? Start with the venue, the opening window and what needs to move first.

Check Fit
Founder

Josh Matthews

Josh spent his early years on the floor at Le Manoir aux Quat'Saisons before moving into digital, and has since delivered websites and brand work for Raymond Blanc OBE, Bryntirion Inn, London Caviar Company and other premium UK hospitality brands. Haven is the company he built to focus exclusively on hotels, restaurants and bars.

Oxfordshire, UK
Josh Matthews, founder of Haven Brand
Josh MatthewsFounder-led work
Start A Project

Start with the venue

Send the opening window, budget range and the first thing that needs to move. Haven replies within two working days with a clear next step.

01

Send the useful details

Venue, opening window, budget range, and first constraint.

02

Haven replies clearly

You hear back within two working days with the right next step.

03

Fit call or clean no

If it is not right, nobody is pulled into a slow sales process.